Our customers mean the world to us and we love hearing about their experience with Airpets America. Here are some examples.
I just wanted to send a quick email to say a massive thank you to you all for helping me move Maggie from the US to the UK. It’s a scary thing sending your pet on a plane moving countries without being there but you guys made it so much easier! I always had my emails answered within minutes and you guys all put me at so much ease! You have all been an absolute pleasure to work with and I will be recommending you to people in the future, many thanks once again!!!
Sarah and Maggie xxx
As you can see from the photo she is settling into London life well!
Everyone arrived safely, James said they just handed Patch and Frida over without any problems or questions! 🙂 Thank you so much again for everything, and I will write to Air Animal to say thank you for their driver also!
Natelle, Frida and Patch
Riley has settled in well to life in England so far and is loving the cooler weather! I have attached some photos of him with his new friends!
Thank you so much for all your help and patience. The process was stressful but made a lot easier by yourself and the team at Airpets!! I will be recommending you to everyone I know who travel with dogs!
Lois and Riley
I just wanted to take a moment and thank you for everything you did to help get Babou home to Ohio. It was short notice, things did not go according to plan but she is home, safe and sound! I really appreciate how hard you worked to make sure I was kept in the loop every step of the way. I knew I had found the right person and company for the job of taking care of my furry family member!
Again, from the bottom of my heart, THANK YOU!
-Maggie & Joe
Sorry for the late reply but things are a little busy with settling into a new country. Things are going GREAT here in Singapore and we all are settling in well, including Mishka.
Mishka completed his 10 days of Singapore DOGGY Prison about 10 days ago… Svet and I visited him every day in Singapore Quarantine Center. They actually took VERY good care of him and it was not that bad… Just a little sad to have to leave him every day after we visited him. We would bring him some Chewy treats and throw them in his kennel as we left so he was preoccupied while we were leaving… But all in all, not as bad as we thought…
We have found quite a few dog parks here and just this past weekend we found a beautiful dog-friendly beach. Mishka got to swim for 5 hours and run around off leash with about 15-20 other dogs.
All is good here and we really appreciate all you and your staff have done for us and Mishka. We will highly recommend you and your services if we have other friends and associates who need this type of service.
Attached are a few pictures of Mishka for you. Please feel free to include them in any advertising as satisfied customers.
My babies arrived safely and are doing great now. Thank you so much, I was worried sick, but you know that. Airpets America did an absolutely amazing job and I am so glad I chose you to do all this for me!! I already gave your contact to some friends who heard me talking highly about your service back in America.
You did not just do a great job with taking such great care of my babies, you also did a great job calming me down and ensuring me that everything will be fine! Customs clearance went all good, it was just a really long and tiring process as you said it would be. Thank you so much again!!!
Dear Sheena, Alison and Alex!
Thank you all so much for all your hard work planning Sultan’s trip to Dubai. It was such a pleasure dealing with all of you!
Sultan has arrived happy in Dubai and is enjoying being with his half sister Sheba.
Again I express my thanks to all of you, we are thrilled to have him in Dubai with us!
Thank you so much for the sweet message. 🙂 It was a pleasure working with you, and if we ever need to book travel for the fur babies we will most definitely be asking for your help! Hope all is well and thanks again! 🙂
Excellent, thank you. This has really been an experience that we will reminisce through the ages. All is well with the whole Kemp family.
I wanted to again let you know how much we appreciate all of your guidance in this whole process! Zark is like a child to my brother, seriously. I couldn’t be happier to assist them in reuniting with you at our side! You’ve been wonderful and so helpful!!!! Thank you again!!!
They’re finally here! We missed them so much and can’t thank you enough for making this move as smooth as possible.
Just wanted to send you a quick hello and an update on the dogs. Bianca and Sabrina are doing fine, though they miss the backyard and running around. We have also acquired a Siberian Husky puppy, he’s now about a year old. Very affectionate, and so full of energy. Anyways I wanted to thank you and all those that helped to make our stressful trip just a little bit less. I am very grateful for all the hard work and personal time you took to help us out. I hope you and your family have a very wonderful Christmas and Happy New Year. Again my thanks and heartfelt appreciation for everyone that helped out. I couldn’t have managed to take this job without all of your help. I’ll send pictures as soon as I get them from my wife. Thanks again.
Respectfully, Marc, Rose, Bianca, Sabrina, and Bruno.
Yarko arrived at El Paso in time, in excellent shape and mood.
Thank you much ladies for your excellent professionalism as much as for your dog- and human-friendly attitude!!
Whenever some of my dog-friends will consider transporting their dogs, you’ll have my recommendations.
I just wanted to take the time to write a testimonial to the excellent customer service I received from Airpets America. I have just sent my two BELOVED dogs, Tank and Riley, to Cape Town, South Africa, where I will be reunited with them in a few more days. Moving overseas is quite a project, but taking animals is actually the most complicated part!! This is my second time moving my dogs across the world, and I have to say you were honestly the ONLY reliable person I have dealt with during this endeavor!! My dogs are truly part of my family, and it is very difficult and nerve-wracking to hand them over to complete strangers for a 3-day ordeal. It was especially difficult for me since Tank is a bulldog and I had valid concerns for his safety on such a long trip. You were consistently patient with answering my questions and you always responded within 24 hours of my emails…. something that was apparently too difficult for everyone else I dealt with, including other shipping agents I contacted in the TX region. When I am spending this much money and the cargo is this precious, I expect nothing but the best, and you guys gave that to me!!
I would like to express my most heartfelt gratitude to you and your company for the safe transport of our beloved animals. I have just spoken to my wife and she was tearful with joy over having our dog safely back home. You have provided the most excellent service and we salute you.
A million thank-yous to you and the rest of the staff at Airpets America! Bogart & Olivia arrived in Athens safe and sound and I couldn’t have been happier to see them. From start to finish you were there to help me through the process and I appreciate it more than you’ll ever know. I will be sure to recommend your services to anyone else interested in shipping their pets. Thank you, thank you, thank you!